We appreciate your business and understand that refunds may be necessary. This policy explains when and how we issue refunds for our image generation service.
Payment Processing:
We use Stripe for secure payment processing. You can learn more about Stripe's refund policies here: https://docs.stripe.com/refunds
Refund Eligibility:
Subscription Cancellations: You can cancel anytime, retaining access until the end of your current billing cycle. We do not refund unused portions of a subscription.
Technical Issues: We'll promptly address any technical issues preventing you from using our service. If the issue persists unreasonably, you may receive a prorated refund for the remaining unused portion of your subscription.
Accidental Purchases: Contact us immediately if you believe you made an accidental purchase. We'll investigate and issue a full refund if confirmed.
Refund Process:
To request a refund, email refund@aiimagegeneratorunli.com within 8 days of your initial transaction. Include your name, email address, order number (if applicable), and a clear explanation. We'll process your request within 8 business days and issue the refund via Stripe to your original payment method.
Refund Exceptions:
We do not offer refunds for:
Changes of mind or general dissatisfaction with the service's functionality.
Issues caused by user error or misuse.
Free trials or promotional offers.
Contact Us:
For questions about this policy, please email refund@aiimagegeneratorunli.com.
Disclaimer:
This Refund Policy is subject to change without notice. Please review it periodically for updates.